« zurück zur Übersicht

DOUGLAS is Europe’s leading omni-channel beauty destination. We inspire customers to live their own kind of beauty by offering an unparalleled assortment in online stores, via a partner program and in around 1,800 stores. Strengthening our successful omni-channel positioning while consistently developing the customer experience is at the heart of our strategy. In its fiscal year 2021/22, DOUGLAS generated sales of 3.65 billion euros in perfume, decorative cosmetic, skin and hair care nutritional supplements, health care and accessories.    

We are the International Store Experience Team, a dynamic group of architects, designers, and project managers. Our mission is to create unforgettable shopping journeys through innovative concepts, practical designs, and stunning visual merchandising. We meticulously plan, collaborate, and work closely with diverse departments, including sales, marketing, IT, and purchasing. Join us in shaping the future of retail with our captivating experiences in an international environment.

FOR OUR HEADQUARTER IN DÜSSELDORF WE ARE LOOKING FOR YOU AS

Project Manager International Store Experience (f/m/x) - befristet auf 1 Jahr



TASKS WITH IMPACT

As an International Store Experience Project Manager for DOUGLAS, you will be responsible for overseeing and managing the development and execution of exceptional store experiences across multiple countries. Your role will involve working closely with various stakeholders, including country teams, retail operations, visual merchandising, marketing, and design, to ensure a consistent and captivating brand experience for customers in international locations. This is an exciting opportunity for someone passionate about retail, experienced in project management, and enthusiastic about the beauty industry.

  • Strategy Development: You collaborate with the retail team and country managers to develop the strategic roadmap for international store experiences aligned with the brand's objectives and local market needs.
  • Project Planning and Execution: Lead the planning, coordination, and execution of store experience projects, from concept development to final implementation, ensuring adherence to timelines, budgets, and quality standards.
  • Stakeholder Management: Build strong relationships and effectively communicate with country teams, retail operations, marketing, visual merchandising, and external suppliers to ensure alignment, gather feedback, and drive collaboration throughout the project lifecycle.
  • Store Design and Layout: Work closely with our store designers to develop innovative store layouts, fixtures, and visual merchandising strategies that enhance the customer experience, drive sales, and reflect the brand's values and identity.
  • Customer Journey Enhancement: Continuously analyze customer behavior, market trends, and competitor insights to identify opportunities for improving the overall customer journey and experience within stores.
  • Training and Guidelines: Develop comprehensive training programs and guidelines for store staff, ensuring consistent implementation of brand standards, product knowledge, and customer service excellence across all international locations.
  • Performance Measurement: Define and implement metrics and KPIs to measure the success of store experience projects, tracking customer satisfaction, sales performance, and other relevant indicators, and provide regular reports and recommendations to senior management.
  • Travel and Country Support: Occasionally travel to international locations to provide on-site support, conduct store visits, and facilitate the implementation of store experience initiatives.


YOUR ADDED VALUE
  • Bachelor's degree in business administration, marketing, retail management, or a related field.
  • Proven experience in project management, preferably in the retail or beauty industry.
  • Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams and stakeholders.
  • Strong analytical and problem-solving abilities to identify customer needs and propose innovative solutions.
  • Passion for retail, beauty industry, and staying up-to-date with industry trends and best practices.
  • Ability to work in a fast-paced, deadline-driven environment and manage multiple projects simultaneously.
  • Flexibility to travel internationally as required.


OUR BENEFITS FOR YOU

🚀 Your personal development: We want you to grow with us. Become part of our mentoring program, our E-learning platform, and take advantage of many more individual development offers. 

✔️ Mid year revues + feedback culture

🌴 30 days of vacation per year

🍒 Super Sale: Our employee discount for both online and in store is the cherry on the top. Not enough? More discount opportunities are available to you thanks to our corporate benefits.

🏋️ You like fitness? Great! Then our gym pass is just right for you.

🧃 Canteen & bistro, as well as free drinks

🎉 A positive and motivating environment & celebration of successes

✨ Company events

Does this apply to you?

Then become part of our international company and apply with your current CV, your possible start date and your salary expectations. Your contact person for this position is Louisa Böhm.

We can't wait to meet you!

As an international employer, we stand for equal opportunities and diversity. Therefore, we welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if you want us to allow more time for the application process.


Jetzt Bewerben!