Douglas GmbH
Luise-Rainer-Str. 7-11
40235 Düsseldorf
Germany
Tel.: +49 211 16847-9
Email: info(at)douglas.de

VAT ID No.: DE 300 825 911
Local Court of Düsseldorf: HRB 79074

Managing Directors
Tina Müller
Michael Rauch

Supervisory Board
Dr. Jörn Kreke (Honorary Chairman)
Dr. Henning Kreke (Chairman)

 

Data protection

1. Overview
2. Name and contact details of the data controllers responsible for the data processing and of the company data protection officer
3. Purposes of data processing, legal basis, legitimate interests pursued by Parfümerie Douglas GmbH or a third party, recipient categories
3.1. Visiting our website
3.2. Online presentation and optimisation
3.3. Investor Relations Newsletter subscription
3.4. Contacting Douglas GmbH
4. Your rights
4.1. Overview
4.2. Right to object


1. Overview
The following data protection information provides you with an overview of the nature and extent of personal data processing carried out by Douglas GmbH.
Personal data is information that is or can be attributed directly or indirectly to your person.

Every time you visit the Douglas GmbH website/application, different kinds of information are exchanged between your end device and our server. This can also include personal data. The information collected in this way is used, for example, to make the contents of the website available to you and to prevent unauthorised access.

 

2. Name and contact details of the data controllers responsible for the data processing and of the company data protection officer
his data protection information applies to data processing performed by

Douglas GmbH (“Data Controller”)
Luise-Rainer-Straße 7-11
40235 Düsseldorf
Managing Directors: Tina Müller, Michael Rauch
Commercial register: Local Court of Düsseldorf HRB 79122
Email: info(at)douglas.de
Telephone: +49 (0) 211 16847-9
Fax: +49 (0) 211 16847-271

and for the following websites: www.corporate.douglas.de. The Parfümerie Douglas GmbH data protection officer can be contacted under the above address, c/o Data Protection Department, and also at datenschutz(at)douglas.de.

 

3. Purposes of data processing, legal basis, legitimate interests pursued by Parfümerie Douglas GmbH or a third party, recipient categories
 
3.1. Visiting our website
Whenever you visit our website/application, the browser used on your end device automatically sends information to our website server. The information is then temporarily stored in a log file. We have no influence over this. The following information is also collected without further action on your part and is stored for seven days before being automatically deleted:

  • The IP address of the calling internet-enabled device,
  • The date and time of access,
  • The name and URL of the file opened,
  • The website/application that directed the user to our website (referrer URL),
  • The browser you use, possibly the operating system of your internet-enabled computer, and the name of the access provider.


The legal basis for processing the IP address is GDPR Article 6(1)(f). Our legitimate interest is based on the purposes of data collection listed below. Please note that we cannot, and do not, draw any conclusions about your identity from the data collected.

We use the IP address of your end device and the other data listed above for the following purposes.

  • To ensure trouble-free connection,
  • To ensure that our website/application is easy to use,
  • To analyse system security and stability and
  • For other administrative purposes.

 
3.2. Online presentation and optimisation
This website uses Application Insights, Microsoft’s web analysis service. (“Microsoft”). This allows us to optimise our website and applications and adapt them to our visitors’ interests.
Application Insights is based on the Azure database application from Microsoft. You can find further information from Microsoft on the topic of data protection and Azure here.
Application Insights uses “cookies”. These are text files that are saved on your computer and allow your use of the website to be analysed. The information generated by the cookie regarding your use of our site is transmitted to a Google server in Europe where it is stored. On behalf of the operator of this website, Microsoft will use this information to analyse how you use the site, to compile reports on the website activity and to provide other services related to website and internet use to the website operator. You can adjust your browser’s settings to prevent it from accepting the installation of cookies; however, please note that if you do this, you may not be able to make full use of all the features on the website.

The following data will be recorded:

  • Operating system
  • Browser & browse rversion
  • Screen resolution
  • Appoximate location of the user
  • IP address

Douglas GmbH can analyse this data by means of different reports. The data concerned is anonymous statistical data, it does not allow the identification of an individual. The analyses are used for troubleshooting and optimising the website and the application.
 
3.3. Investor Relations Newsletter subscription
On our website you can subscribe to a free newsletter that provides information on investor relations by expressly consenting to receive it. To prevent abuse, you will first be sent an email containing a confirmation link which you need to activate to receive the newsletter (double-opt-in procedure).

When registering for the newsletter, your email address, your IP address and the date and time of your registration are transmitted to us and stored and processed by us. Your data will only be used to provide proof of your consent to receive the newsletter that we send.

To send our newsletter, we deploy the service provider named below. This provider processes your data exclusively on our behalf and in accordance with our instructions (the “processor” according to GDPR Article 28) and has taken the appropriate technical and organisational measures to protect your rights.
EQS Group AG
St. Annenufer 5 / Block Q
20457 Hamburg
Germany

Your data is stored as long as we regularly send the newsletter to you. In the event that we no longer send you a newsletter, we will delete your data. Please note that you can unsubscribe from the newsletter at any time by sending an email to ir(at)douglas.de or by clicking the unsubscribe link contained in every newsletter.

 
3.4. Contacting Douglas GmbH
You can contact us in different ways. In particular by means of the contact forms provided on our website and by email. The data processing carried out in connection with your contact message can serve different purposes independently of the content of your message. As a rule, we continue to store and process the data provided so that we can take care of your inquiry.

The legal basis for processing your data within the context of contacting us is your consent (GDPR Article 6(1)(1)(1a)).

Personal data stored in connection with your inquiry will be deleted as soon as it is no longer required and providing it is not subject to any statutory storage requirements. The necessity of storage is checked at least once a year.

We can commission external service providers (e.g. data centres) to perform the data processing for certain tasks. When Douglas cooperates with such service providers, they are bound by contractual agreements to observe data protection to the same extent as we are.

 

4. Your rights
 
4.1. Overview
Under the provisions of the GDPR you have various rights that you can assert against us. They include, for example, the right to appeal against specific data processing, in particular data processing for advertising purposes. Along with the right to revoke the declaration of consent you made to us, you are entitled to the following further rights if the relevant legal prerequisites are fulfilled:

  • Right to information about your personal data that is stored by us pursuant to GDPR Art. 15,
  • Right to rectification of incorrect data or to completion of incomplete personal data pursuant to GDPR Art. 16,
  • Right to erasure of your data stored by us pursuant to GDPR Art. 17,
  • Right to restriction of processing of your data pursuant to GDPR Art. 18,
  • Right to data portability pursuant to Art. 20 DSGVO,
  • Right to lodge a complaint with a supervisory authority. For this purpose, you can usually contact the supervisory authority at your customary place of residence or workplace, or our headquarters.

 
4.2. Right to object
Under the conditions of GDPR Article 21(1), data processing can be objected to for reasons arising from the particular situation of the person concerned.

The general right of objection mentioned above applies to all processing purposes described in this privacy statement that are processed on the basis of GDPR Article 6(1)(f). Unlike the special right of objection to data processing for advertising purposes, we are only obliged under the GDPR to implement such a general objection if you name reasons of overriding importance (for example, a possible danger to life or health).

Should you have any questions about our privacy policy, please do not hesitate to contact our data protection officer at any time – datenschutzbeauftragter(at)douglas.de.
You can naturally also submit a complaint to the above-mentioned data protection officer or to a data protection supervisory authority.

Alternative dispute resolution in consumer affairs
A platform for out-of-court settlements set up by the EU Commission was launched on 15 February 2016. It gives consumers the opportunity to settle disputes in connection with their online order without the immediate intervention of a court. The Dispute Settlement Platform can be accessed using the external link http://ec.europa.eu/consumers/odr/.